Amazon Web Services
Changing CX with Amazon Connect
Customer Experience Outcomes
Transform the Customer Experience
Greater brand loyalty
Improve your First Call Resolution, provide a personal touch, quickly deliver information to the customer or to the agent engaging with the customer.
Deep understanding with customer journeys
AI-powered rich features to empower agents and wow customers.
Customers can reach you how they want, when they want; SMS, WhatsApp, email, voice and more.